Reply
Occasional Visitor
totriz
Posts: 1
Registered: ‎05-30-2011
0

1tb my passport essential SE, very slow write speed, normal read speed

Hi

I recently purchased a 1Tb My passport Essential SE USB 3.0 hard drive.

 

When transfering files to and from the drive I get the following speeds (acording to teracopy http://www.codesector.com/teracopy.php )

 

read: between 40 to 70 MB/s 

write: between 4 to 5 MB/s !!

 

I have tested the hard drive on another computer with the same results, connected the drive directly to the usb 2.0 and 3.0 ports on my computers with the same results (except slower reading when connected to the usb 2.0 port)

 

I own other external hard drives, a 500gb samsung 2.5'' drive and a 2Tb western digital usb elements drive. both average a 20 to 30 MB/s write speed according to teracopy

 

I'm using teracopy to measure the read speed because windows explorer stalls when copying files and doesn't show an accurate write or read speed.

 

I don't know if this can be a 'power starvation' issue, so I asked for a 'Y' cable on the support page, I couldn't find a usb 3.0 Y cable here in Chile. The cable should arrive in 2 weeks.

 

Do you think it can be a cable/power issue, or should I return the drive?

 

 

Esteemed Contributor
Nesvic
Posts: 1,256
Registered: ‎11-29-2010
0

Re: 1tb my passport essential SE, very slow write speed, normal read speed

Hello,

 

Test the drive with the Y cable, otherwise return the drive.

Occasional Visitor
letmecry616
Posts: 1
Registered: ‎06-07-2011
0

Re: 1tb my passport essential SE, very slow write speed, normal read speed

What is a Y cable ? 

Community Manager
Bill_S
Posts: 7,571
Registered: ‎11-24-2009
0

Re: 1tb my passport essential SE, very slow write speed, normal read speed

He's referring to a power booster cable.  They're available on the WDStore, in Accessories. 


Click the Kudos star to say thank you for helpful posts. And be sure to come back to click the 'Accept as Solution' button for the post that solved your issue. This may help someone else.
Occasional Visitor
gilyoshi
Posts: 1
Registered: ‎07-07-2011
0

Re: 1tb my passport essential SE, very slow write speed, normal read speed

I have the same external drive (My Passport SE 1TB USB 3.0) and I am facing the same problem! I purchased in US during business trip.

 

How can I return the drive?

 

Thanks.

Established Member
wuvulu
Posts: 1
Registered: ‎07-24-2011
0

Re: 1tb my passport essential SE, very slow write speed, normal read speed

Same problem, but it has only now developed, problem is I have 100GB of photos/videos to get off it.

 

Not impressed!

 

 

Occasional Visitor
klaus
Posts: 1
Registered: ‎07-29-2011
0

Re: My passport essential SE, very slow write speed, normal read speed

[ Edited ]

Dear WD

 
My PC is so slow when I am trying to use WD.
 
The charactistic af my pc is:
 
2.109 MHZ
1.00 GB RAM
Windows XP service pack 3
Frirmware 1.016
Version af WD 1.5.0.17
S/N: [Deleted]
 
I am using a USB 2.
 
To use WD is very slow.
 
Even navigation between the various screens is a pain.
 
Does there exist a optimal set up of my PC, so i can used it together with WD.
 
Is there a conflict between WD and Norton antivirus ?
 
Regards
Klaus
 
Forums | Ideas | News and Announcements | Register | Sign in | Help | Forum Guidelines
Copyright © 2001 - 2014 Western Digital Technologies, Inc. All rights reserved. | Trademarks | Privacy | Community Terms of Service | Site Terms of Use | Copyright | Contact WD