1T MY PASSPORT problems with everything

nima_naraghi · March 18, 2013, 12:22pm

I bought a 1T WD MY PASSPORT yesterday.

When I turn on my pc If device be connected pc become freez in startup page. when I disconnect device pc keeps going to up.

In windows, I connected device and installed it’s softwares and utilities. All check operations passed finely.

I don’t wanna use backup systems.

As I copy my files (like pictures,mp3 and movies) I receive I/O error , system hangs out and nothing works even cancelation doesn’t work .

I have a 500Gb one but it works perfectly.

my system:

Windows 7

Cpu Intel Core 2 2.13

RAM 4Gb

John012 · March 22, 2013, 7:19pm

Some users have been able to get rid of this error by changing the USB cable and/or connecting to a different USB port.

You can also test the drive for problems.

The steps on how to test the drive using Data Lifeguard Diagnostics are provided on the link bellow.

Joe_S · March 22, 2013, 7:38pm

For the start freeze go into the BIOS and move USB after your system HD.

Joe