1000gb external drive not working

Hello

Yesterday the plug of my wd drive felt out and it hasn’t worked since. It shows in my computer as a local disk but I can’t open it. It says I have to format it but I have important files on it. Its lighting and it makes a sound as before. I use windows 7. I have  tried to:

  • remove it from my computer’s system

  • use a shorter USB cable

  • Name it another letter

  • try another computer which has windows vista

please help !

If the plug fell out the drive could be corrupt. If you intend to try professional recovery don’t try anything. TestDisk http://www.cgsecurity.org/wiki/TestDisk might fix it. You can also try booting from a Linux Live CD. That sometimes allows access to data so you could copy it. There is also data recovery software Recuva http://www.piriform.com/recuvais a free one. There are many Paid ones that let you test by recovering a small amount before buying.

Joe