10-20-2013 01:09 AM
I've just bought a WD MyCloud and am slowly getting it set up. I'm using WD Smartware to backup my desktop to the WD Mycloud. I've set the share to "public access OFF" . It appears I have to enter my user name and password each time for the backup to happen. Can this be automated or do I need to set the share to public? Just don't want the kids changing/deleting any backup files by accident?
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10-21-2013 01:01 PM
To prevent the password request prompt the share needs to be set to public.
To the best of my knowledge Smartware does not have options to input the password automatically.
10-23-2013 12:51 PM
Thanks. I tried again and it has backed up this time although public access is switched off. However I now have another question. It doesn't seem to backup all files. I still have some areas showing yellow on the PC and grey on MyCloud. When I hover the cursor over these it shows a big discrepancy in the number of files copied yet says backup accomplished successfully. Am I missing something or is something wrong?
01-28-2014 07:34 AM - edited 01-28-2014 08:17 AM
Have you clicked on the Advanced View located in the middle to check what is showing? If you have any cleared check boxes select them and then click Apply Changes. You may need to click Enable Backup again.
02-22-2014 11:26 AM
I've run into this same problem. So just to be clear - you're saying that in order to have Smartware run a continuous backup without having to type in the password every time Smartware runs, you must back up to a share that is set to public? Is this by design or a bug?
02-22-2014 12:14 PM
Reply To: helighoti
This should answer your question. Open up WD SmartWare and click on the Help tab>Manage and Customize>Manage Drive Security.
Also see Help in the dashboard, Managing Your Personal Cloud>Users.