Initially I had to reset my password to access the screen where the 2 drives I connect to are given, one here, the other at my brothers house. However neither drive will respond. As recommended I rebooted mine, but when trying to log on again the login screen just hangs and nothing happens with the correct data input.
I had been struggling with the issues reported in this thread, up until yesterday when I was able to access the myCloud device remotely, but today I can’t connect again…
I have tried rebooting the myCloud today and I am able to generate activation codes, everything looks good in the settings screen, but as of today, I can’t connect using my Android phone. I can choose connect manually in the app, enter the activation code and move through to the screen where I can click on the myCloud device, but then I receive the error “Unable to access device. (0)”
Hi all, I have my business linked to Mycloud still no connection, downloaded new firmware, reset, reboot deleted apps reinstalled apps ,STILL NO BLOODY JOY Money back please WD, this is poor, what reasurance do we have that all our files are safe?? please send everyone a detailed teched tested email on how to resolve issues of desktop and remote access.
My device switched back to Port Forwarding on it’s own. Why does my EX4 switch it’s connection type without me being the one initiating it?
I didn’t buy my own personal cloud to allow anyone else to have access to my confidential data. Allowing the unit to autoswitch to relay mode on it’s own in the first place is not cool and doesn’t make me feel like my data is secure.
So what is the mechanism that requires you to reboot the device for it to register itself with WD again?
Being a linux-based systerm one shouldn’t need to reboot a device unless there is a kernel change. Is there a service that can be restarted or perhaps toggling the ethernet interface up/down be used to re-register the device with WD?
When I am not at home I can’t reset the device. But since I can access my home network remotely and I can SSH into the device, I’d rather just restart a service that will force it to re-register rather than reboot it.