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Advisor
PVS0705
Posts: 15
Registered: ‎07-13-2014

Easy method to downgrade to previous version of the firmware

[ Edited ]

Hi All,

 

I was having all sort of problems after upgrading to version 4. I am not comfortable with all the SSH editing but I got help from the WD support team to downgrade with minimal SSH work. It's pretty easy. 

 

Here are the instructions: 

 

 Download the following firmware version and unzip the .deb file (File sq-030401-230-20140415.deb.zip)  http://download.wdc.com/nas/sq-030401-230-20140415.deb.zip

 

Then download Winscp and install it: http://winscp.net/eng/download.php 

 

You need to "turn on SSH" from Settings > Network in Wd My Cloud web interface.

 

Now run Winscp program you have installed earlier. In the Login window 

> select "SFTP" in File protocol dropdown

> Enter your My Cloud IP adress in the host name

> The default usename is root and password is welc0me (its the number 0 in welcome and not letter O)

 

Once you login you will see 2 panes in the window.

>Go to the right pane and naviagte to the folder "etc".

>Once in the "etc" folder scroll down to the bottom and you will see a file called "version".

>Double click to ope the file and change the version name to 03.04.01-219 and save the file. 

Thats all the SSH work. Now close and exit Winscp application.

 

Reboot My Cloud. (Settings > Utilities > Device Maintenance > Reboot)

 

After it has rebooted go into settings > firmware and click on "select from file". Naigate to the sq-030401-230-20140415..deb file you have downloaded earlier and update. 

 

DONE. Now you will be running the previous version. Bye Bye buggy frustating version 4. :smileyhappy:

 

MKAE SURE TO TURN OFF AUTO UPDATE FIRMWARE.

 

PS: It worked for me so hopfully it will work for others also. I am a noob, can some experts check it and provide feedback. 

Just to let you know  - try it at your own risk. I can't be held responsible if something goes wrong during the process.

Advisor
cagoune
Posts: 23
Registered: ‎07-31-2014
0

Re: Easy method to downgrade to previous version of the firmware

hi there thanks for that suggestion but did not work for me

 

 when trying to update from file it say's     'not enough space to do an update'

 

tried with automated wd update from gui and it worked  

 

now it is still on v.4.0

 

any idea?

 

 

 

Occasional Advisor
pim85
Posts: 9
Registered: ‎08-01-2014
0

Re: Easy method to downgrade to previous version of the firmware

Thanks this worked for me!

Advisor
iPCMD
Posts: 19
Registered: ‎07-25-2014
0

Re: Easy method to downgrade to previous version of the firmware

When performed properly, does this roll-back method result in any loss of data; either on the shares or in the configs (i.e. user accounts, etc), or does it leave everything else there just as it was before?

Advisor
PVS0705
Posts: 15
Registered: ‎07-13-2014

Re: Easy method to downgrade to previous version of the firmware

Hi cagoune. I do not have much technical knowledge. I have listed the steps used by the WD support person.
Did you reboot the device after changing the version? You need to reboot the device before applying the manual firmware upgrade.
Sorry I am not of much help.
Advisor
PVS0705
Posts: 15
Registered: ‎07-13-2014

Re: Easy method to downgrade to previous version of the firmware

Hi iPCMD - as far as i know this roll back won't result in any data loss or change is settings or shares etc. All my files and settings remained the same.
Advisor
PVS0705
Posts: 15
Registered: ‎07-13-2014
0

Re: Easy method to downgrade to previous version of the firmware

iPCMD - Just a quick suggestion if you don't mind. If you are scared of losing your files I would suggest backing up all the files before you go ahead.
Senior Member
JAC70
Posts: 3
Registered: ‎08-01-2014
0

Re: Easy method to downgrade to previous version of the firmware

[ Edited ]

Registered just to thank OP.  Latest firmware is rubbish. Downgrading made my device usable again.

 

Also, FWIW, my tip is to stop using DLNA in favor of Samba.

Occasional Visitor
dubie
Posts: 2
Registered: ‎08-01-2014
0

Re: Easy method to downgrade to previous version of the firmware

I tried this today and followed the instructions step by step, but also got the error message "not enough space on this device to update". Would appreciate any help to complete the downgrade...

Occasional Visitor
dubie
Posts: 2
Registered: ‎08-01-2014
0

Re: Easy method to downgrade to previous version of the firmware

Ha! I solved it myself. You need to have the BIOS saved onto the WD Mycloud drive, e.g. on the Public Share folder. I was trying to update the BIOS with the deb file on my laptop. Doh!

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