07-31-2014 03:00 AM - last edited Wednesday by Bill_S
I was having all sort of problems after upgrading to version 4. I am not comfortable with all the SSH editing but I got help from the WD support team to downgrade with minimal SSH work. It's pretty easy.
Here are the instructions:
Download the following firmware version and unzip the .deb file (File sq-030401-230-20140415.deb.zip) http://download.wdc.com/nas/sq-030401-230-20140415
Then download Winscp and install it: http://winscp.net/eng/download.php
You need to "turn on SSH" from Settings > Network in Wd My Cloud web interface.
Now run Winscp program you have installed earlier. In the Login window
> select "SFTP" in File protocol dropdown
> Enter your My Cloud IP adress in the host name
> The default usename is root and password is welc0me (its the number 0 in welcome and not letter O)
Once you login you will see 2 panes in the window.
>Go to the right pane and naviagte to the folder "etc".
>Once in the "etc" folder scroll down to the bottom and you will see a file called "version".
>Double click to ope the file and change the version name to 03.04.01-219 and save the file.
Thats all the SSH work. Now close and exit Winscp application.
Reboot My Cloud. (Settings > Utilities > Device Maintenance > Reboot)
After it has rebooted go into settings > firmware and click on "select from file". Naigate to the sq-030401-230-20140415..deb file you have downloaded earlier and update.
DONE. Now you will be running the previous version. Bye Bye buggy frustating version 4.
MKAE SURE TO TURN OFF AUTO UPDATE FIRMWARE.
PS: It worked for me so hopfully it will work for others also. I am a noob, can some experts check it and provide feedback.
Just to let you know - try it at your own risk. I can't be held responsible if something goes wrong during the process.
[Edit - Bill_S]
Note: Users, please be aware that making changes to your drive through SSH can void your warranty.
07-31-2014 11:52 PM
hi there thanks for that suggestion but did not work for me
when trying to update from file it say's 'not enough space to do an update'
tried with automated wd update from gui and it worked
now it is still on v.4.0
08-01-2014 02:41 PM
When performed properly, does this roll-back method result in any loss of data; either on the shares or in the configs (i.e. user accounts, etc), or does it leave everything else there just as it was before?
08-01-2014 03:38 PM
08-01-2014 03:42 PM
08-01-2014 03:45 PM
08-01-2014 06:53 PM - edited 08-01-2014 07:04 PM
Registered just to thank OP. Latest firmware is rubbish. Downgrading made my device usable again.
Also, FWIW, my tip is to stop using DLNA in favor of Samba.
08-01-2014 11:49 PM
I tried this today and followed the instructions step by step, but also got the error message "not enough space on this device to update". Would appreciate any help to complete the downgrade...
08-02-2014 12:28 AM
Ha! I solved it myself. You need to have the BIOS saved onto the WD Mycloud drive, e.g. on the Public Share folder. I was trying to update the BIOS with the deb file on my laptop. Doh!