12-24-2013 12:27 AM - edited 12-24-2013 02:46 AM
2 Days ago I loaded some 20GB jpgs to the drive WDBCTL0020HWT. Since then I have found the drive to be frozen twice and not responding to ping, app access or GUI login.
A power off/on appears to be doing the trick. But after a few hours the drive is unresponsive again.
Recent FW was originally loaded (Dec 18th) and the LED at the RJ45 gate is lit when the drive is frozen.
Further the HD sounds to be spinning when it is frozen.
Please advise a possible cure and if there is a log which can reveal the root cause.
Thanks in advance, Anders from Denmark
12-26-2013 08:44 AM
try a quick factory restore on the drive to verify if this will help.