To Alucardx23: Thanks for your comment! It gave me the idea that the problem might lie with my office firewall and I was right 
Unfortunately, this means I am unable to remote access MBL in office. I was wondering though if there’s anyway to access it without using the website, as my office firewall is blocking the loading of the java applet on wd2go.com?
To Wayne: Yes I have the latest Java update. Please see above for update of issue.
Bottomline is, I still cannot access it in office, which is crucial to me. Is there anyway to access it without using wd2go.com?
Appreciate any help rendered!
