Path to long to access files with WD My Cloud App (Android) - create “Internal Backups” without parental path?
Dear WD-Community,
I have a new WD My Cloud Mirror system and used SmartWare for backing up my system.
The folders that have been created are very long (e.g. \1xx.1yy.2.zz5\SmartWare\WD SmartWare.swstor\ComputerName\Volume.5xx3eb1c.f7zz.11xx.bbad.806e345yy982\Users\User\Pictures\2006).
That is ok if I need to restore my system…
Now I used the function “Internal Backups” to copy only music and photos from the SmartWare folder to the Public folder to allow others to “read” specific files.
Also here the whole path was created but this seems to result into a problem with the WD My Cloud App (Android).
When I check the Public folder for music or photos no files are shown (I have to drill into each and every folder to access files).
When I move the files or folders manual (Windows Explorer) into a parental folder they can be found in the WD My Cloud App list by category (click on Music or Photos).
->So I assume that the path-length that can be accessed (interpreted without to drill in) is limited in the WD My Cloud App.
->>So, Is there the possibility to copy the selected folders with “Internal Backups” to the Public folder without creating the whole (parental) path? If not that could be a useful functionality (little checkbox in the “Internal Backups” function) to be added
Any Idea?
Best regards