Wd remote app

I have downloaded WD Remote on my iPad to operate my WD TV Live. The app has found the Live box and will control it. But after every button I press on the app the Live box successfully carries out the action but the app closes. I then have to reopen the app to press another button. Somewhat annoying if you are trying to scroll down a list. I have tried uninstalling and reinstalling and powering down the iPad. Any suggestions would be welcome.

Hello,

Are you able to test the application on a different device?

What firmware are you running on the media player? Make sure that you have the latest firmware as this will reduce the response time of the remote app.