WDphoto IPHONE upload does not work in Europe on wifi

I went to Europe for 6 weeks, every night at different hotels wifi, I would try to upload my Iphone photos using WDphoto app to my home live 2TB drive.  IT NEVER WORKED.  In 6 weeks I got 5 photos to upload.   I would get network error message 1 or message -1009.  [deleted].  And now my phone warranty is out of date because I was gone to long.  WD should NOT sell this product.

Network error messages can occur for various reasons.

When having this error is good to check:

  • The MBL is not offline
  • The internet connection on the mobile device is stable
  • Router security settings
  • Firewall and internet security settings are not blocking the app

Are you still having issues with the app loading photos?

Try the above steps and make sure to go over the steps on setting up WD 2Go.

For more information please see the link bellow:

http://wdc.custhelp.com/app/answers/detail/a_id/7236

The internet connection was fine.  WD2GO worked fine.

So the unit must be online.

I belive the app is poorly designed.  Not a programmer, but if WD2go could work and stay conected, then it MUST be the WDPhoto app that is the problem.

Hopefully someone that knows the app can properly fix it.