WD2go remote access - Java error (Just show the Java loading page, and hang there forever...)

I have still yet to find a concrete solution.  Out of the 6 computers we have in our firm, it works on 2 of them.  What is sad, is there is really no rhyme or reason why it works on the 2 and not the others.  One is windows 7 and one is windows 8.  I am sure it has something to do with which version of Java they are on.  I CANNOT believe they have not found a work around solution with the java yet.  Shame on WD!  As soon as I have TIME to research and purchase, we will find another solution for a backup, that we can access online as well.  If anyone knows of any, please let me know.  Thank you in advance.