I have still yet to find a concrete solution. Out of the 6 computers we have in our firm, it works on 2 of them. What is sad, is there is really no rhyme or reason why it works on the 2 and not the others. One is windows 7 and one is windows 8. I am sure it has something to do with which version of Java they are on. I CANNOT believe they have not found a work around solution with the java yet. Shame on WD! As soon as I have TIME to research and purchase, we will find another solution for a backup, that we can access online as well. If anyone knows of any, please let me know. Thank you in advance.