My disappointment level with all of this is now off the charts. Since my last post I have had 3 attempts with WD Support to try and “fix” my issues. The first two sessions were completely fruitless and the third gained me a slight improvement where I now can access my content from my Media Player, but not via Network Shares, I have to go through Media Server. But you’re gonna love this - now I can add new content, but if I move it via the PC to another folder, I can’t access the moved content via the media player. It still thinks it’s in the old location, but when I try and play it, the device says it can’t find it. Restarting the player, AND even the Cloud, makes zero difference. This is unacceptable. And I still can’t access my content when I’m away from home - which is kinda what a cloud is for. And the reason I’m ranting now is I was due to have a support call at 8am this morning and have been waiting around the house for 2 hours and have received no call. And this is not the first time this has happened. I. Am. Losing. My. Patience.
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