WD Photos shows xxxxx photos processed but 0 photos under WD My Cloud public folder

WD Photos shows that it has processed about 140000 photos out of my 150000 but when I go into the shared photos and its sub-folders, none of these folders show images.  Read some posts and tried resetting the connection thru the dashboard and reinstalling the app and waited a week but no progress.  Can anyone have help?

Hello,

Try rebuilding the data base.

Check page #77 of the user’s manual

http://www.wdc.com/wdproducts/library/UM/ENG/4779-705103.pdf