WD Photos and Panoramic JPEGs

Hello, 

I am experiencing the error code 404 with ‘File not found on device’ when trying to view panoramic JPEGs in WD Photos.  The jpeg file and thumbnail are present in directory.  Any help is appreciated. 

Regards, 

Scruffy

Hello,

Test the app with multiple files to see if it does the same?

Have you tried reinstalling the application?