There is no firmware to update since it’s running the latest firmware and dashboard as well. Everytime I tried to access the My Book Live on the WD Photo, it shows “First Time Setup” every single time and after loading it shows “No Photos Found”. I’ve tried to delete, add back the using activation code and also add using home network, rebuild database, uncheck and check Remote Access, all does not work. What else can I do? FYI, my Picture folder is under the Public folder which is recommended and I’ve not moved the folders since day 1 and it was working fine until recent few months.
Last resort will be Restore Factory default but this will wipe the data and is there anyway I can fix this issue without formating or losing my data?
