Uploading to MyCloud storage through the iOS app

When I upload files from my iPhone within the iOS app, I have noticed that the upload appears to progress in chunks of roughly 7-8mb with pauses of a few seconds in between chunks. It seems odd because I would expect the upload to run continuously. I have plenty of bandwidth on my router. The 7-8 MB chunks upload in a few seconds so if you watch the progress meter, the upload appears to run for a few seconds, then stop for a second or two, run for another few seconds, and so on. Anyone else see this behavior with the iOS app? I have the MyCloud on a Windows PC and don’t seem to experience this issue.

Hello,

Verify that you’re connected to your local network and are not using your phone data plan. If the problem continues try uninstalling and reinstalling the app