My present Wd my cloud version installed is 1.0.5.40 whenever I am trying to start the application I am getting prompt to install the version 1.0.5.41. I tried to download the latest version and run but every time I am getting error “The WD My cloud desktop app failed to install. Please contact WD c…

Hi, have you tried to uninstall the old version and then do a clean install of the latest version? If the problem continues I recommend you to contact support directly, they can help you narrow down the cause of the problem. http://support.wdc.com/country/index.asp?lang=en

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The WD My cloud desktop app failed to install. Please contact WD customer support

WD Software & Mobile Apps My Cloud 3rd Party & Mobile Apps

MsRainQ December 22, 2014, 12:04pm 7

please help me i could not log in that desktop app it says my password is wrong. how can i change the password?