I was invited to join someone’s cloud and I downloaded and installed the WD My Cloud app and verified it manually with the code they sent me. Now I can see their music, but whenever I try to play something the MP3 player pops up and just skips through all the tracks without actually starting to play…

Phone MP3s

WD Software & Mobile Apps My Cloud 3rd Party & Mobile Apps

Ichigo April 18, 2014, 4:20pm 2

Hi, have you verified if you access any of the other files, like pictures? If the problem continues, you can try clearing the cache of the My Cloud app and then start again.