No Thumbnails - WD MY CLOUD App on IOS Mobile Devices

WD Software & Mobile Apps My Cloud 3rd Party & Mobile Apps
3

Hi Hamlet,

Thank you for reply but actually WD My Cloud App DOES SUPPORT thumbnails on IOS devices . It just works on IOS :wink:

Anyway we spent couple of hours with the tech service, and verified that the problem was the SSD drives. SSD drives are not officially supported and tested by the engineering and hence, in my case, in RAID 1 they failed to , again somehow, make thumbnail functionality work. On the other hand, when I tried those units in the Spanning Jbod, I was able to see thumbnails both with WD My CLOUD and WD PHOTOS app.

So be warned, if you are thinking about SSDs( I used Intel 730 series), you might lose RAID 1 ( Actually it works fine except the weird humbnail issue).

Thanks again for your reply!