Hi, is there a known problem with this desktop app, when you copy files to wd from computer. After a while I get error “WD my cloud.exe has stopped working”. So what should I do?
Usually this happens when an application is unstable. What version of the app do you have installed and what operating system do you use?
I am using the latest version (1.0.7.5) on windows 7.
Maybe you should try contacting WD’s Technical Support about this. You can do so either by phone or email.
To Contact WD for Technical Support
http://support.wdc.com/contact/index.asp?lang=en
Support by Country
http://support.wdc.com/country/index.asp
