Hello there and welcome to the WD community.
This does not seem normal the application should not have any problems with this unit. I would recommend rebooting the iPad to see if this works.
If this does not helo i recommend contacting support:
Hello there and welcome to the WD community.
This does not seem normal the application should not have any problems with this unit. I would recommend rebooting the iPad to see if this works.
If this does not helo i recommend contacting support: