My passport : no space available

WD Software & Mobile Apps My Cloud 3rd Party & Mobile Apps
1

I want to upload photos from my ipad to My passport via My Cloud. It’s a new disk so there’s about 900Gb available, yet i get the message : “No space available. There isn’t enough room on your mobile device…”  What the heck??? Obviously doing something wrong, but what? Thanks for any help

Neewbie

2

Hi,

Do you get the same message if you try to upload a single file?

Make sure that you are following the steps correctly since the message that you are getting is in reference of your mobile device.

3

Thanks for your reply!

No, i can copy a few photos without getting this message. It seems to be a problem related to the ipad : i can copy many photos (about 500Mb) from my Asus pad (android) or my pc (windows) with no problems, this via a wireless connection or a usb connection. Strange! My aim is to make space on my ipad by copying stuff to the external disk