Just got the notification to download and install update. After several attempts I am still getting the “Failed to install , contact support” message. Running Windows 7 Pro on Dell Latitude, upgrading from 1.0.5.40 Anyone else having this same issue?

My Cloud 1.0.5.41 install fail

HomerJ September 9, 2014, 12:08pm 15

this fix worked, thanks.

Seems there is a problem with the uninstall of the previous version .40 of My cloud.