Music Skipping and Freezing

WD Software & Mobile Apps My Cloud 3rd Party & Mobile Apps
1

I am using the MyCloud App for android to stream music, but it keeps skipping songs and freezing.  

  • If I load a song through the activity tab it works fine, but loading songs in their folders does not.  
  • Videos stream perfectly fine.  
  • I can stream songs through the App from Onedrive fine.
  • I can stream content to any PC wired or wireless.

Any idea on why this is occuring?

2

Maybe you should try contacting WD’s Technical Support about this. You can do so either by phone or email.

To Contact WD for Technical Support
http://support.wdc.com/contact/index.asp?lang=en

Support by Country
http://support.wdc.com/country/index.asp

Regards,