I just got the My Cloud Mirror and it is awesome. One issue I’m having is that on my mobil devices (iPhone5s and iPad) is that those mobile devices will not play any .MTS or m2ts files. Even on my wifi. When I click on the video is shows a ? in a cloud. Am I missing something?? Thanks again for…

At this moment iOS does not feature native support for .MTS and/or .m2ts files, and as such the WD My Cloud application will be unable to open them. As a general rule, WD My Cloud will only play the music/movie files your iOS device can play without additional apps from the Apple App Store.

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.MTS and .m2ts files won't play on my cloud app on iPad & iPhone

WD Software & Mobile Apps My Cloud 3rd Party & Mobile Apps

STPLE January 30, 2015, 12:19am 3

Makes sense. I appreciate it.