How to play videos

Hi there!

I want to watch videos in format like… mkv. Can I do so? 

I have tried to watch video through WD My Cloud but it doesn’t work. I know that I can install some application on my Cloud and it will provide me an opportunity to watch videos. 

I forgot to say that I want to see .MKV on iPad when I am not at home.

Welcome to the Community.

At this moment iOS does not feature native support for .MKV files, and as such the WD My Cloud application will be unable to open them. As a general rule, WD My Cloud will only play the music/movie files your iOS device can play without additional apps from the Apple App Store.

As cool as an iPad is, it cannot easily play an mkv file; especially remotely.  What I and many others do is make mp4 files of my favorite videos from the mkv file using Handbrake.  Even these files can have problems playing remotely if there is a weak link in the internet chain.  So, many are getting a wireless HD like WD My Passport Wireless drives to put our music, photos and mp4 videos onto so we can stream them using My Cloud app to iPads/phones without any internet involvement.  A hard drive for your tablet and phone.

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