Hello. We recently purchased a My Passport Wireless. The reason for the purchase was to be able to transfer video files from a GoPro Camera to an external drive without the use of a computer while on a trip. It seems like it will be a good solution. However, once a file gets loaded onto the My Passport Wireless from the SD card, we aren’t able to delete it using the MyCloud app. When we select the file, the only option we get is to download.
Anybody know if this is something we’re doing wrong, or is it just the way the app works (or doesn’t work)?
Hello, Welcome to the WD Community. For you to delete any files you needs to swipe the file to the right, from there you will have the option to delete it.
Yes, it’s an Android. I have looked everywhere and can select the files but can’t find a button for deleting.
Do you have a screenshot or explain it more? I’d even given to my kids, thinking it should be so simple and I’m just missing it…nope, they couldn’t find it either. I’m using the MyCloud app…on the Samsung tablet.
