I’m trying to connect My Cloud from far away from my house through Desktop App (WD My Cloud network device from anywhere) but it shows the error “Can’t connect to the device”. Further when I try to open through www.wd2go.com but at the end Java can’t load the share page. It continuous loading loadin…

Hi GameStartNow, welcome to the WD Community. Some of the required ports might be blocked on your router. Try forwarding ports 80 and 443. Check your router manual for more information. Also check if the following link helps. How to enable port forwarding on a network router for use with a WD My C…

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Can't connect to the device through desktop app (WD My Cloud network device from anywhere

WD Software & Mobile Apps My Cloud 3rd Party & Mobile Apps

jubei04 February 24, 2015, 4:09pm 5

GameStartNow wrote:

Thanks alot. Finally solved.

Great! All good then?