I saw you addressed your question to WD. This is a user-to-user forum actually with users like you and me answering each others’ questions or sharing experiences, though WD staff occassionally does answer questions and moderate the forum. I also noticed you had posted a question back in 2012, but after another user responded, you never bothered to respond back - it is always nice to come back to the forum to let the other person (and future readers looking at the post for info) know how you made out…so a short response after trying something out from another user’s answer is always a good idea, letting others and the person answering the question know whether it worked or not for you. People take their time to answer your question and it’s the least one can do to return the favor.
As for your question, be aware the Recycle Bin feature only works from Windows computers, as the manual mentions. After enabling the Recyle Bin in the share, if you access the share from a Windows PC and select a file and delete it (not shift-delete which deletes it permanently but just delete), you can go into the parent folder of that share by simply going to Network (from Start Menu) and opening your Mirror (also applies to EX2/EX4) from under the Storage category (make sure you open it from the storage category) and look for the a shared folder called Recyle Bin - Volume1 (the volume name might differ if you have multiple volumes but the folder name will begin with Recycle BIn). Simply open the folder and drag and drop the files you want to recover to another share on your Mirror or to your computer’sdesktop or wherever you like. Unlike a Windows computer, you won’t get a Restore option by right clicking - the file needs to be restored manually.
Also, please keep in mind that if you delete files from the mirror (but not permanantly delete them immediately by clicking shift-delete) then those files will continue to take up space in that Recycle Bin. But you can set the recycle bin to auto-flush any files older than a pre-specified number of days, say for example, if you set it to 30 days then files older than 30 days will be deleted automatically. If you do not set it, then the deleted files will linger around in Recycle Bin indefinitely (until the Recycle Bin feature on that share is turned off - or those files are manually deleted or moved from the Recycle Bin folder). To specify this time window, go to the dashboard’s Settings and under General tab, at the very bottom of the page under Services, there is a Recycle Bin setting. Pressing the Clear button deletes everything in the Recycle Bin but if you click the Configure link, then you’ll be able to specify the number of days you wish to keep filesin Recycle Bin befre auto-deletion.
If this answers your question (or whoever else is reading this looking for the same answer), please take a moment to click the star on the left, right under my username to give me a kudo.
