Hello there, welcome to the community.
Have you tried uninstalling and reinstalling the app?
Have you cleared the cache on the app?
Have you tried using a code from the dashboard to link your phone with the My Cloud?
Hello there, welcome to the community.
Have you tried uninstalling and reinstalling the app?
Have you cleared the cache on the app?
Have you tried using a code from the dashboard to link your phone with the My Cloud?