Unable to Open / View JPG files on Andriod devices

WD Software & Mobile Apps My Cloud 3rd Party & Mobile Apps
3

I have both apps - I think I have solved the issue following a reboot of my WD My Cloud and a database rebuild. Most of the jpg files now have a humbnail and can be opened. The few that can’t be opened are relatively new files and may need some time before they can be opened. So moral may be to do a reboot and database rebuild.