Much the same issue as a previous post in 2014 without an answer (apologies to previous messager).
I’m hopeful that someone has solved the issue and can provide a solution.
I can’t seem to display photos from my Android Phones (Samsung Galaxy S5 running lollipop or Motorola.) I able to access the WD My Cloud directory via my home Wi-Fi as well as well as through the WD website. When I go to a directory with photos, it populates with a blank thumbnail photos next to each JPG file…when I go to display a photo, I’ll see either a pulsating circle or a loading bar (that gradually fills) with the phrase “Opening”. This phase either never ends or once the loading bar completely fills, it just disappears……and No Photo or sometime says “No access to file”. I have opened up Video AVI / MP4 and MP3 files without an issue on the Andriod devices.
The files have been there for months so shouldnt be a database issue.
I have an iPad and this does not seem to have an issue displaying these files. Everything populates and displays…very quickly.
Any advice.