Photo folder not available on WD Photos

I wonder why folders, which I created in the “Public/Shared Pictures” directory are visible with the app “My Cloud” but not with the app “WD Photos”. This happened a lot in the past already and several weeks later I found the folders on “WD Photos” all of a sudden. A restart of the My Book Live Duo" was not helpful…

Hi, the reason why it shows on the WD My Cloud app right away is because this app is designed to view the folder as is, the WD Photos wait for the hard drive to recompile all the images that you put on any given folder before showing the pictures.

Well, how long does it take until let´s say 50 JPG files are converted accordingly? More than a week? I haven´t seen this documented anywhere…

Hi, it depends on each drive, as your backup schedules, transfers, Twonky usage, basically anything that takes a toll on the CPU will make the transcoding slower, this has being talked in the past, as an example take a look at   this link.