Hello,
I have recently set up a new WD Cloud drive. I have it installed and running, and am currently using it to back up my PC (via the WD SmartWare).
I attempted to access it remotely via the WD My Cloud App for Android this morning (to see if it works). I can access the drive, and see all of the folders and files inside of them… However, whenever I attempt to open a file, one of two things happens:
- I get an error reading “Cannot Access FIle”
- The app appears to start accessing with the spinning circle with a “0” in the center of it, but then it stops.
Any ideas how to resolve?