Hi
I’ve tried everything… factory restore and any mode of reset listed in the manual have even changed raid types from 5 to 5 wit hot spare then to 10. still have to try JBOD to see if there is a bug some where that makes the App fail to be configured.
I’ve even looked inside these packages WDMyCloud_NAS_Apps_GPL_20150731.tar.gz and xxx_20150720.tar.gz with 7-zip(20150720 failed to install on the EX4 suspect its not a complete package based on the file size)
Neither have a (ATI) Acronis True image.bin file in them so all I can see from this is, its only availible through the firmware update.
The other thing I havent tried is going back on firmware versions to see if that will resolve the ghosted ATI configure button (to do list)
Regards MC
