My Elements play and *mkv files

Hi all,

could you please let me know your experience with playing new *mkv files? In the past time I have a bad experience with this type of movies. The problem is, that the Elements play recognizes this file on the disc but doesn´t want to play it. If somebody knows the solution please let me know what to do.

Thanks in advance

Stefan

What is the codec inside the MKV file?

1 Like

I don´t know. How can I check it? Could you please navigate me?

Please post the full TEXT output of MEDIAINFO for such a file.

http://mediainfo.sourceforge.net

thank you very much for usefull advice, I will do it and let you know more info

Sorry, where is the solution for that?

here the mediainfo output of one that does not work!

When playing I got an black screen on TV, no messages.

thx

General
Unique ID                        : (…)
Complete name                    : Al_2 .mkv
Format                           : Matroska
Format version                   : Version 2
File size                        : 16.4 GiB
Duration                         : 2h 34mn
Overall bit rate                 : 15.2 Mbps
Encoded date                     : UTC 2010-10-22 04:59:09
Writing application              : mkvmerge v4.3.0
Writing library                  : libebml v1.0.0 + libmatroska v1.0.0

Video
ID                               : 1
Format                           : AVC
Format/Info                      : Advanced Video Codec
Format profile                   : High@L4.1
Format settings, CABAC           : Yes
Format settings, ReFrames        : 4 frames
Muxing mode                      : Header stripping
Codec ID                         : V_MPEG4/ISO/AVC
Duration                         : 2h 34mn
Bit rate                         : 12.6 Mbps
Width                            : 1 920 pixels
Height                           : 1 040 pixels
Display aspect ratio             : 16:9
Frame rate                       : 23.976 fps
Color space                      : YUV
Chroma subsampling               : 4:2:0
Bit depth                        : 8 bits
Scan type                        : Progressive
Bits/(Pixel*Frame)               : 0.263
Stream size                      : 13.6 GiB (83%)
Title                            : AL2
Writing library                  : x264 core 105 r1732 2b04482
Encoding settings                : cabac=1 / ref=4 / deblock=1:-3:-3 / analyse=0x3:0x133 / me=umh / subme=7 / psy=1 / psy_rd=1.00:0.20 / mixed_ref=1 / me_range=16 / chroma_me=1 / trellis=1 / 8x8dct=1 / cqm=0 / deadzone=21,11 / fast_pskip=0 / chroma_qp_offset=-3 / threads=12 / sliced_threads=0 / nr=0 / decimate=1 / interlaced=0 / constrained_intra=0 / bframes=3 / b_pyramid=2 / b_adapt=2 / b_bias=0 / direct=1 / weightb=1 / open_gop=0 / weightp=2 / keyint=250 / keyint_min=23 / scenecut=40 / intra_refresh=0 / rc_lookahead=40 / rc=crf / mbtree=1 / crf=22.0 / qcomp=0.60 / qpmin=10 / qpmax=51 / qpstep=4 / ip_ratio=1.40 / aq=1:1.00

Audio #1
ID                               : 2
Format                           : DTS
Format/Info                      : Digital Theater Systems
Muxing mode                      : Header stripping
Codec ID                         : A_DTS
Duration                         : 2h 34mn
Bit rate mode                    : Constant
Bit rate                         : 755 Kbps
Channel(s)                       : 6 channels
Channel positions                : Front: L C R, Side: L R, LFE
Sampling rate                    : 48.0 KHz
Bit depth                        : 24 bits
Compression mode                 : Lossy
Stream size                      : 834 MiB (5%)
Title                            : DTS
Language                         : German

Audio #2
ID                               : 3
Format                           : DTS
Format/Info                      : Digital Theater Systems
Muxing mode                      : Header stripping
Codec ID                         : A_DTS
Duration                         : 2h 34mn
Bit rate mode                    : Constant
Bit rate                         : 1 510 Kbps
Channel(s)                       : 6 channels
Channel positions                : Front: L C R, Side: L R, LFE
Sampling rate                    : 48.0 KHz
Bit depth                        : 24 bits
Compression mode                 : Lossy
Stream size                      : 1.63 GiB (10%)
Title                            : DTS
Language                         : English

Text #1
ID                               : 4
Format                           : UTF-8
Codec ID                         : S_TEXT/UTF8
Codec ID/Info                    : UTF-8 Plain Text
Title                            : SUBTiTLE
Language                         : German

Text #2
ID                               : 5
Format                           : UTF-8
Codec ID                         : S_TEXT/UTF8
Codec ID/Info                    : UTF-8 Plain Text
Title                            : FORCED
Language                         : German

All three tracks show:

Muxing mode                      : Header stripping

The Elements Play does NOT support HEADER STRIPPING.

i’m italian  member. sorry for my english…

i have some problems with mkv files with dimension of 10-18 GB. during the vision the film proceed not fluent but with “low framerate” or jerkily. I don’t know what’s the right term to describe my problem. Coul’d anyone help me??

Another question can my elements play file .iso from blu ray full (30 gb)???

Thank you  

THX for the Info !

I try this one to fix it:

http://community.wdc.com/t5/WD-TV-HD/MKV-playback-issues-with-movies-Stipping-Header/td-p/188344

 Additional info will come later, after testing…


ok thank you

Hi there!

Another problem with .mkv

My WD Elements Play is played .mkv video without a problem…but without a sound!

Model WDBACC0020HBK

Firmware  1.01.12

First i think to change firmware…but firmware in downloads section on this site is older than my.

Thanks for answer, and sorry for my english.

Hello,

I have the same model en simular problems, no sound when I play most MKV, not all, some play with sound.

Who can advice?

You have to turn off MKV Header Compression when you make your MKV files.