Encryption Software Review

I think there needs to be a thorough review of the encryption software. There are numerous posts where people have not set a password but are suddenly prompted for one. It doesn’t seem to be a rare problem either. Since there is no way to reset many people have lost valuable data and are very upset. Some of these have occurred after firmware updates. That area also need to be tested much better before releasing to public. You should be really embarassed  that a firmware update for Mac was released that needs to be run on a Windows PC to work.

Joe

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This issue has been fixed in the latest SmartWare version 1.5.1.6