Fallo en WD TV HD Media Player

You’re using a product that’s no longer supported, unfortunately…

You could try searching the forum archives for the Elements Play to see if there’s any help there:   http://community.wd.com/t5/WD-Elements-Play/bd-p/elements_play

And yes, the Elements Play DOES have a Reset Button.  It’s next to the Optical Output… check the owner’s manual for more info.