08-12-2011 01:11 PM
I have My Passport elite. I couldn't back up from my new computer with Windows 7 64-bit. So I downloaded most recent version of WD Anywhere backup 4.50. Now the backup is working (backing up from my new computer to my Passport Elite external drive), but when I go to View and Restore, I get the message the WD Anywhere BAckup REstore cannot be run under this version of Windows. I still have the old version of WD Anywhere Backup on my Passport Elite (I still have another 32-bit computer). What to do?
Solved! Go to Solution.
08-14-2011 02:59 AM
Today the computer has stopped backing up completely! I get an error message WD Anywhere Backup Launcher cannot be run under this version of Windows.
08-15-2011 03:05 AM
I uninstalled WD Anywhere Backup and reinstalled it, and at least for today, it is working again. I don't know what I did to make this happen. If anyone has any clues or similar experience, let me know. Many thanks.
08-15-2011 01:59 PM
Maybe you should try contacting WD's Technical Support about this. You can do so either by phone or email.
To Contact WD for Technical Support