Hi. When I have my WD Anywhere Backup drive connected to my PC, I get error messages when saving out Photoshop files. I have never had this problem on any other computer and this is the only one that I run my WD drive on. I basically get a message saying that “the file is locked or I don’t have the necessary access priviledges”. I am the administrator, the only user of this PC and the files aren’t locked.
I have to get round this by saving out to the desktop and when I get the message again, I have to save back to the original folder. The previously saved file always disappears on it’s own when I save to a new location. Sometimes I’ve opened and closed to folder before saving the file to a new location and the file I have open isn’t even there.
On few occasions I’ve saved the file, closed it and it’s disappeared from my computer altogether: because I didn’t open and close it’s containing folder to see if it was still there. It’s worrying because these are huge files which involve hours of work. Also, when I need to purge deleted files, I can’t be 100% sure that I may be deleting backups for files which have mysteriously been deleted from my PC HD.
To get around this problem I inititally tried pausing the backups instead of disconnecting the drive, but the log still read that working files that I had open “could not be backed up because they had been deleted”.
Current work around: When I disconnect the WD I haven’t had this problem yet, so instead of being able to back up my work as I go, I’m having to work with the WD drive off and reconnect to it at the end of the day with all my files closed. This also means that I can’t use the function which allows me to return to an earlier saved version of the file, made on the same day.
I spoke to Adobe about this and they don’t think it’s a problem with Photoshop CS5.
