Greetings,
The system event viewer is a component in Computer Management. Get there by right-clicking on My Computer and select Manage (menu option). Or, from the start menu under Administrative Tools. Expand the Event Viewer heading in the left hand pane. Then select Applications… review the list of entries in the right hand pane. Depending on the problem, error information might have been captured. Entries are in order by date and time, this might help you isolate an error?
