If you have owner mismatch in WD Backup your solution is here!
On the new machine, create a “dud” backup on your hard drive, make sure it does not have the same name as your old backup(s). Choose to backup your my documents folder or something very small. < 100 MB pref. so it doesn’t take long.
Wait for backup to complete.
Go into your Passport’s main directory, you’ll see the folders for your backups. Go to the folder with the dud backup. Double click “Meomeo”.
You’ll see “ReadMe.xml” and DO NOT MODIFY!.txt, right click ReadMe.xml and click “Edit” on your context menu. Notepad will open. You should get something like this:
<?xml version="1.0" encoding="utf-8" standalone="yes"?> This directory is being used as an AutoBackup File Store. MODIFYING OR DELETING ANYTHING IN HERE WILL CAUSE IRREPARABLE DAMAGE TO YOUR BACKUPS. DON'T DO IT! 2.5.0.0 4.50.6554 wd ?????????????????? autobackup en-US ??????????????????????????????????? ????????????????????????????????????????????????????????????????Highlight everything under OwnerToken between the > and the <, make sure there are no spaces when you highlight.
Edit menu, select copy.
There are two files you need to modify.
Go to your old backup’s folder, in the Meomeo folder, there is a file called ReadMe and a file called DO NOT MODIFY!, right click ReadMe.xml, press “Edit” under context menu.
You should get similar to before. Highlight all under ownertoken, be sure to leave > and < there, and go to Edit, Paste. Your new OwnerToken should replace your old!
next one is in the folder [name of backup]/meomeo/[name of backup]/ReadMe.xml do the same as before! TOUCH NOTHING ELSE!
You will now get a password prompt for your encrypted data instead of the error message!
I am not responsible for any damage you do to your backups! Consult support representatives for details… This solution worked perfect for me. Modifying owner token seems to trick WD Anywhere backup into thinking your backup belongs to your new computer!
It took me 30 minutes to figure this out. after all of tech support’s incompetence. lol
I should also note from here my encryption key is in plain text. Data vanurable. Fail.
