World Book White Light Not Loading -- Solid Light On bottom

I see other people have the same question but I couldn’t find an answer. I have a White World Book white light edition — it has a solid light on the bottom section of the bar, and does not move. I tried to restart, unplug, and held down the restart button with a paper clip. No luck.

The drive was not hacked or modified per firmware updates. Not sure how to get this drive working normally again. 

Any ideas?!

Thanks!

hi, are you able to access the UI? 

I am use OS X and it doesn’t show up on my network. 

try doing  this