The discovery utility failed to find my device on the network

All… i’m new to this thread but I am on my 3rd MWB.  The 1st one wouldn’t show up on my network.  the 2nd one had the same problem.  I’m on my third and it is still having issues.  From going through so many drives, it makes me think it’s not the drive anymore.  Does anyone have any suggestions… I’ve tried the following “solutions”

  • Connect the drive directly to my PC through the ethernet cable… got the “limited or no connectivity”

  • Disabled the firewall

  • When I ping the drive, it says nothing is found

  • Tried a hard reset on the drive but that did nothing…

Any ideas would be greatly appreciated… please help!