09-08-2011 07:49 AM
And how does this solution work?
Thanks
09-08-2011 08:04 AM
09-08-2011 08:11 AM
Honestly I feel vicimised because I have bought a "wrong" product from WD... well it seems to me like it was my first and in the same the very last WD product I have ever purchased, NEVER AGAIN!
Shame on WD!!!
09-08-2011 08:15 AM
Sorry, but I think this is a little ridiculous.
I'm under the assumption that Western Digital hires people that know a little something about computers and programming or whatnot. So why is it that after almost two months, you can't give an ETA on a firmware update? Not even asking why it hasn't been released after such a long time. But come on. The people behind the update have to know what the problem is, what they have to do to fix it, and how long that would take.
They have to do this often, so they have to know how long it takes for them to get stuff done.
I don't even care that I can't backup my files, but I think it's a little unprofessional to give an ETA. It's better to say it'll take a month, then have it come out early or on time, then to keep saying it'll take a week or tomorrow, and have it not appear at all.
Just saying.
09-08-2011 08:41 AM
If only we had some kind of working Time Machine then we could all just travel to whenever the firmware is/was/will be released.
Oh, wait....
09-08-2011 08:51 AM
If only less expensive third-party products were supported like more expensive proprietary products...
09-08-2011 08:55 AM - edited 09-08-2011 08:56 AM
@Soarous : We have a solution to use Time Machine before the next update... please visit following link.
@biscotte : This solution works great
Check this here : still waiting or?
09-08-2011 09:39 AM
FlashHack wrote:If only less expensive third-party products were supported like more expensive proprietary products...
Than they would be more expensive, because support costs $
09-08-2011 10:17 AM
I have been a techie for a long time, and i gotto say, this has been the worst support i have ever seen of any product, since my very first computer which was a 286.
I mean WD has money, has the assets, has the personnel, this is just outrageous.
Many other manufacturer's already released an update, it's been 2 months people.
I wish i could get my money back, i really regret paying almost $500 for my 4 TB backup that's USELESS.
09-08-2011 11:20 AM
artinf wrote:I have been a techie for a long time, and i gotto say, this has been the worst support i have ever seen of any product, since my very first computer which was a 286.
I mean WD has money, has the assets, has the personnel, this is just outrageous.
Many other manufacturer's already released an update, it's been 2 months people.
I wish i could get my money back, i really regret paying almost $500 for my 4 TB backup that's USELESS.
It's your fault for updating so quickly after an OS is released. I understood when Windows 98 came out and people were concerned that stuff like this happened, but we've all been down this road like 10 times now (same thing happened with every version of Windows and Mac OSX).... WAIT 6 MONTHS TO A YEAR after an OS is released before updating if your not willing to risk temporarily losing functionality.
There is a very simple workaround: Revert to Snow Leopard until the patch is released. Actually, even after its released because I'm sure other hardware you have is likely having issues since Lion broke so much stuff.....
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