I can’t connect to my MBW 4TB (white lights) via my router. I’ve updated to Firmware version 1.02.12, no problem, but I can’t use Time Machine the way I want to.
If I connect the MBW directly to my computer (Lion 10.7.2), it shows up all right via Bonjour, and I can use Time Machine. If I connect it to my router (Thomson TG784), I’m unable to use Bonjour. I can connect to it using the IP number (and I can change the unit’s settings), but I still can’t use Time Machine.
Also, I cannot connect to the unit via the router on my other Mac (running Snow Leopard 10.6.8).
Someone on this thread suggested turning HDD standby off, which I did, but it doesn’t help. Someone else suggesting turning Twonky server off, however I can’t figure out how to do so.
I have SSH access disabled, as well as MioNet.
Something strange: When I look at users (Basic mode), WD_Backup (Time Machine User) seems to be diabled – there is a red cross beside it.
Any suggestions (besides waiting for a new Firmware update)?
/Magnus
Here’s another clue to what might be wrong with the firmware: I am able to connect to the MBW via the router, but ONLY if the computer is connected via ethernet to the router. Wireless connection fails.
To sum it up:
Connect the computer to the router with a cable – Time Machine works fine.
Connect the computer to the router wirelessly – The MBW is not visible on the network.
This firmware clearly has some issues - but there are several of us on here who for whom TM is working well over wireless, so while we wait for a new firmware I’d continue tweaking settings on MBW and OsX (and post some logs) to find out why it works on some systems, and not others.
With some detailed MBW and Console logs the WD staff reading this (you are there, aren’t you?!) could maybe work out what is going wrong - I know from experience it’s impossible to help anyone based on a description of the problem.
In case anyone missed my earlier post, here’s what fixed all the problems for me - no idea which steps actually helped!
Os X
Complete permissions repair from recovery disk, NOT within a normal session.
Run Keychain First Aid (in Keychain access menu
NAS:
Disable HDD standby
Changed password for user wd_backup
Corrected NAS time setting
I’m also using a static IP, no NTP service, ftp & afp enabled, ssh disabled, nfs enabled with an “*” (wildcard) in the “IP allowed” field.
Thanks a lot, I think this is what finally made it!
I had tried it before, but it is important to also set the router to always use the same IP address for the MBW. So, now the router is set to always use 192.168.1.68 for the MBW, and the MBW is set to use 192.168.1.68 as well (Basic Mode > Network > Network Mode: Static).
Now I’m just waiting for the indexing to finish and backup of ~150 GB to begin…
Hi Kimmyjus, that looks like a more serious problem than most people have on this thread… can you post a pic of your “advanced mode” > “Storage” and “Disk Manager” screens?
updated to this latest firmware and what a bad move. Now I have the same problem I had before the 1.02.06 firmware, have to reboot at least 3-4 times a day!!
Hi Kimmyjus, that looks like a more serious problem than most people have on this thread… can you post a pic of your “advanced mode” > “Storage” and “Disk Manager” screens?
hi Jazz. thanks for replying to my post. I would send you pics of the screens, but Safari can now no longer find the server. It was finding it on bonjour fine yesterday…
As soon as I can get those screenshots, I’ll post them.
Hi Kimmyjus, that looks like a more serious problem than most people have on this thread… can you post a pic of your “advanced mode” > “Storage” and “Disk Manager” screens?
Hey Jazzwhistle,
Accessed! I really do appreciate you checking this out for me.
In response to my earler post about the MBWE Locking up and responding to a ping using the latest firmware, I can now report that it is Twonky Media Server causing all my problems. Once I had deleted twonky (which I don’t use) using ssh the device now stays up and running.
I’ve just updated my “mybookword” edition to the latest firmware (10/19/2011) and I still can’t use time machine ! Anybody tried and successed ? Any suggestion ?
That’s got to be good news that the HD appears OK in those settings - but the big error “DataVolume does not exist” probably means you’ve got a problem that only WD can fix Unless there’s someone else on this board willing to lend their expertise?
Can you access your data using afp://192.168.0.3/yoursharenamegoeshere in the Finder “Go” > “Connect to Server” menu? I presume you’ve already rebooted the MBW… This shouldn’t make any difference, but do you see the same problem when you access the MBW admin using simply http://192.168.0.3?
EDIT: I’ve just noticed the date/time of your screen shot says 25/10 but it looks like you posted on the 24th… unless you are at GMT+10?! Do check the time settings are correct as this can cause all sorts of problems.
That’s got to be good news that the HD appears OK in those settings - but the big error “DataVolume does not exist” probably means you’ve got a problem that only WD can fix Unless there’s someone else on this board willing to lend their expertise?
Can you access your data using afp://192.168.0.3/yoursharenamegoeshere in the Finder “Go” > “Connect to Server” menu? I presume you’ve already rebooted the MBW… This shouldn’t make any difference, but do you see the same problem when you access the MBW admin using simply http://192.168.0.3?
EDIT: I’ve just noticed the date/time of your screen shot says 25/10 but it looks like you posted on the 24th… unless you are at GMT+10?! Do check the time settings are correct as this can cause all sorts of problems.