Hello,
My MyBookWorld (white light) has been very reliable for several years, until now. In the last week or so I have been having all sorts of trouble reconnecting to it after it has gone into standby. The server\share names are as if they never existed, until I reboot the NAS. Then they are fine again.
Pinging it does wake it up, but it remains inaccessible to any file managers.
I am using Windows 8.1 (64-bit) on my desktop and Surface Pro tablet, along with Linux Mint (32- and 64-bit) on two different laptops and they are all affected, so I know it is not specific to a particular OS.
Here is what I do know:
I recently changed the IP address of the unit. I have tried giving it a static IP address, and having the router assign it an IP address. Both methods fail once the unit has gone into standby. I don’t think this is the problem.
I recently updated the SSL certificate. I didn’t notice any change in behaviour after doing so so I don’t think that is the issue either.
For the last couple of months the log file has been full of “NIC 1 link is down” errors along with “afp_alarm” and “Disconnected session” errors, although I don’t recall having the problem that far back. I’m not super network savvy and don’t really know what they mean. I can attach the log file if that will help – there are lots of entries both before and after the problem occurred so I’m sure someone knowledgeable will know what they mean.
Please help. Whilst I do have other copies of my data this unit is a central part of my backup strategy. Having to constantly reboot it is a royal pain in the rear, especially given it has only just started happening.