Cannot detect my network drive at all ... its my book world edition

I’m having the same problem.

Im using windows xp SP3 and the HD will not Map Network Drive.

I contacted the support and they were next to useless. I cannot understand why they are not open on the weekends and close at 4.30pm!!

I have tried all the solutions, disabling the 1394 Network Connection, because someone said that would work, it didn’t. I have disabled my Anti Virus, I have Kaspersky and even added the software to my trusted site, this didn’t work! I have contacted BT regarding my router to disable the Firewall on my router, this again did not work.

I am slowly pulling my hair out.

I am considering sending the unit back. The amount of hours I have spent on trying to resolve this problem is going into days.

If anyone can help…