02-26-2012 11:20 PM
this is my first post here...
i bought wd elements 1 tb usb 2.0 in china on feb 22nd 2012.... i copied some songs videos films, images documents everything of almost 600 gb. from my friends laptop. on 24th i came to india... i copied some images in my wd elements to one of the folders of same hdd. i donno why...it got struck... showing not responding.... i opened task manager and clicked end task and end process options.... after that it didnt responded...so i disconnected frm laptop directly..... after 5 min i connected it to my laptop.... it shows usb not recognised.... i tried it in many pc,s laptops... it is showing usb not recognised... pls help me what to do.... im in india now.... i cant go back to china ....thanks in advance..
02-27-2012 06:28 AM
Perhaps you corrupt the drive by disconnecting the drive without safely ejecting the unit. You will need to reach WD directly for replacement.
02-27-2012 09:45 AM
thanks for ur reply buddy...is there any other option other than replacement...? as iam in india now.. i cant go back to china.... where i bought it 1 week back...
02-28-2012 10:19 AM
Contact WD they can change the warranty region for you as long as the drive is under warranty.